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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Refund policy
Here at Emergency Zone we stand by our products and want you to feel great about them too! If for any reason you are not 100% satisfied with your order, please return within 30 days of receipt and we will happily offer a full refund or exchange.
How to Start a Return:
1. Before returning your order to Emergency Zone please contact our customer support team at accounts@emergencyzone.com or by calling our toll-free number (866) 558-5278 to begin the returns process.
2. If your item was damaged or defective upon receipt we will cover all return shipping costs.
3. Once received as long as item is in new condition, free of damages by customer, and unused we will issue a full refund or exchange.
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